STSI analyzed and reengineered the existing business and security clearance processes for a large regulatory agency. STSI performed business process analysis, strategic planning, and systems alignment, improving security adjudication work flow and integration with supporting systems.
Implementing our improvements increased case processing capacity by 140%; position risk and sensitivity designation processing by 200%; and processing investigations for suitability by 88%.
STSI Business Analysts developed a Current-State Assessment depicting business processes and procedures supporting position risk designation, personnel security file tracking, and manual and systematic interfaces with other agency personnel systems and the Office of Personnel Management (OPM). Our team interviewed personnel, conducted JAD sessions, developed Current-State and Future-State Models, performed a Gap Analysis, assessed operational alternatives and created a Solution-Plan including the Future-State Vision and solution alternatives.
STSI detailed project phases, activities, participants, and responsibilities; standardized activities and product formats among initiatives; and recommended operational process and workflow improvements including control standards for security, quality assurance, and management review.
STSI also examined security practices using this process. We created process improvement specifications for data exchanges and recommended automating risk designation, file tracking, OPM Clearance applications, and employment application processes.
STSI used Business Process Analysis (BPA) and Business Process Modeling (BPM), and Joint Application Design (JAD) sessions to determine business requirements, and current modeling tools to develop Current-State and Future-State models.
STSI submitted all milestones and deliverables within budget, on schedule, and to specification.
The client implemented the process and operational improvements identified by STSI and realized substantial productivity gains.